You are responsible!
Written by Thomas Kahl   
Friday, 11 June 2010 12:04

closedshopthe “Joomlablogger” has just released an interesting blog post about who is responsible for errors on a webpage or loss of data. All that has been said there is even more important on an ecommerce site! Don’t forget – you are working with customer information! It is nice that today, it takes just some hours to set up Joomla, Virtuemart and some extensions and you have an onlineshop up and running – without any technical (and maybe legal) knowledge.

On the one hand side, you have to care for the data your customers gave you in faith about the security of your site. On the other hand, it is your business. Imagine what happens if your webshop goes away and all data is lost. OK, you can blame this “ugly” guy who wrote the module you have just installed and which might have been the problem. But what does this help? Nothing. Your shop still is gone.

Honestly – when did you create AND check the last backup of your site? Your hosters backup doesn’t count – there are enough examples where you cannot rely on your hosters backups. So, when did YOU create and check your backup?

There are even more questions you should answer honestly:

  • when did you check your access-logs?
  • when did you check your error-logs?
  • when did you change Admin- / (S)FTP- and Database Passwords?
  • do you monitor strange actions on your server?
  • how do you care for your servers security?

There are a lot of tools available that make this job easier. But the shopowner has to be aware of the risks. If he is not, he is part of the risk.

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